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| How could I start a course to follow my training? |
| The manual connection available under "Support" includes all the necessary details concerning the steps to launch and navigate a course. |
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| How could I get a demo account? What are its advantages? |
- To receive a demo account, go to the "Demo" on our website, fill out the form, click on "register". Subsequent confirmation of your registration will be returned.
- Advantages of a Live Account : You can test the training and help you in choosing the courses you wish to register.
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| How could I check the Java version on my computer? |
| Go to Internet Options, Advanced tab, Category Java |
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| I can not download the course on my computer |
You must verify:
- Your version of your java is greater than or equal to 1.5
- Your version of Flash Player is greater than or equal to 7
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| I can’t connect to the training platform |
You must check the version of your browser:
- If your browser is Internet Explorer: Do not exceed Version 6
- If your browser is Firefox: Let it’s version below Version 3
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| I can’t see the list of courses for witch I’m enrolled in listing tab made. |
| If a course you are enrolled longer appears in Inscriptions done "is that you have completed the course, it would be displayed in the tab" my progress "option under the" Training Completed |
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